December 3, 2024

7 Ridiculously Simple Tactics Any Service Business Can Use to Attract More Clients

In today’s competitive market, service businesses face one recurring challenge: consistently attracting clients. Whether it's phone calls or email sign-ups, one thing is clear—word-of-mouth is great...

But it isn't enough to scale.

This guide will show you seven simple, actionable strategies that any service business can implement to draw in more clients, increase bookings, and scale your business effectively.

1. Leverage Local SEO

If your business isn’t showing up in local searches, you’re invisible to potential clients actively looking for your services. Local SEO ensures your business is front and center when customers type in queries like “plumber near me” or “best HVAC repair in [City].”

How to Optimize Local SEO:

  • Use location-specific keywords across your website and service pages (e.g., “Calgary emergency plumbing”).
  • Claim and update your Google Business Profile with accurate information like contact details, hours of operation, and services.
  • Encourage clients to leave reviews, as 93% of consumers say online reviews influence their decisions.
  • Add your business to online directories like Yelp, Angi, or Thumbtack for added visibility.

2. Run Targeted Google Ads

Google Ads offer instant visibility for your business at the top of search results. These ads work exceptionally well for service-based businesses because they target high-intent customers who are ready to book.

How to Make Google Ads Work for You:

  • Bid on high-converting keywords like “emergency electrician near me” or “same-day pest control.”
  • Use geo-targeting to focus on specific neighborhoods or cities.
  • Include urgency in your ad copy (e.g., “Book Now for 24/7 Service”).
  • Monitor your click-through rate (CTR) and adjust your strategy to improve conversions.

Pro Tip: Businesses make an average of $2 in revenue for every $1 spent on Google Ads.

3. Encourage Customer Reviews

Nothing builds trust like glowing customer reviews. Potential clients are far more likely to hire your services if they see others raving about their positive experiences.

Steps to Get More Reviews:

  • Ask happy customers for feedback immediately after completing a job.
  • Send follow-up emails with links to Google or Yelp, making it easy for them to leave a review.
  • Offer small incentives like discounts on future services for leaving detailed, honest reviews.

With 82% of consumers reading online reviews for local businesses, even a handful of high-quality testimonials can make a huge difference.

4. Promote Seasonal Services

Seasonal demand is one of the easiest ways to attract clients when you align your services with the time of year.

Think about what your customers need the most during specific seasons and create targeted campaigns around those services.

Examples of Seasonal Promotions:

  • Winter: Pipe insulation or furnace tune-ups.
  • Spring: Lawn care or gutter cleaning.
  • Summer: Air conditioning repairs or pool maintenance.
  • Fall: Chimney sweeps or roof inspections.

Use email marketing and social media to announce these services, creating a sense of urgency with time-limited offers.

5. Use Social Media Effectively

Social media isn’t just for influencers—it’s a powerful tool for service businesses to showcase expertise and build trust.

The key is to create valuable, engaging content that resonates with your audience.

What to Post on Social Media:

  • Before-and-after photos: Show off the transformations your services provide.
  • Customer testimonials: Share positive feedback to establish credibility.
  • Maintenance tips: Offer free advice to position yourself as an expert (e.g., “5 Signs Your AC Needs a Tune-Up”).

Platforms like Facebook and Instagram are perfect for connecting with homeowners and local communities.

Regular engagement—replying to comments and messages—helps build loyalty and keeps you top of mind.

6. Offer Online Booking

Convenience is king. If customers can’t easily book your services, they’ll move on to someone else. Adding an online booking system to your website removes friction and improves the customer experience.

How to Set Up Online Booking:

  • Use tools like Calendly, Square Appointments, or custom forms integrated into your website.
  • Display availability clearly to avoid back-and-forth scheduling.
  • Include automated confirmation emails to keep clients informed.

Businesses that offer online booking often see a significant increase in appointments, as 70% of customers prefer self-service options when booking.

7. Invest in Retargeting Ads

Retargeting ads are your secret weapon for capturing customers who visited your website but didn’t book. These ads “follow” your audience across platforms, keeping your business top-of-mind.

How to Use Retargeting Ads:

  • Set up retargeting campaigns in Google Ads or Meta Ads Manager.
  • Create ads that emphasize urgency or offer special discounts (e.g., “Still Need Help? Get 10% Off When You Book Today!”).
  • Use engaging visuals and testimonials to remind customers of your services.

With retargeting, you’re engaging warm leads who are already familiar with your brand—making it much easier to convert them into paying clients.

Conclusion:

Getting consistent leads for your service business doesn’t have to be complicated.

With the right mix of local SEO, targeted ads, social media, and strategic follow-ups, you can create a steady pipeline of new clients.

Not sure where to start? Let It’s Digital help you attract more leads with tailored digital marketing strategies.

It's Digital Advertising logo - streamlined, modern design with bold typography
Please enable JavaScript in your browser to complete this form.